HIGHLAND SYSTEMS
Less admin. Lower running costs. Better business systems.
Highland Systems designs and implements automation and connected systems for businesses losing money to repetitive admin, disconnected software and expensive manual processes.
Where Time and Money Are Being Lost
We help businesses identify avoidable software costs, management fees and repetitive work—then replace them with simpler, connected processes.
💷 Expensive Systems and Fees
Ads, bookkeepers, accountants and booking platforms can become costly when systems are duplicated or poorly connected.
⏱️ Repetitive Administration
Copying information, sending routine messages and producing reports consumes paid hours that could be automated.
🔗 Disconnected Software
When booking tools, spreadsheets, email and finance systems do not communicate, work is repeated and information is missed.
📨 Slow Enquiry and Follow-up
Manual qualification, quotations and reminders can delay responses and allow valuable opportunities to go cold.
How an Engagement Works
A defined, practical engagement—from finding the costly bottleneck to delivering a tested system your team can use.
1️⃣ Automation Review
We map your current process, software costs and time-consuming tasks to identify worthwhile improvements.
3️⃣ Build and Test
We connect the required tools, build the workflows and test them carefully around real business scenarios.
2️⃣ Defined Implementation
You receive a clear scope, proposed system, price and expected operational outcome before the build begins.
4️⃣ Handover and Support
Your team receives guidance and handover, with optional ongoing monitoring and optimisation where useful.
Examples of Systems We Build
Lead handling: enquiry → qualification → CRM → follow-up → quotation → reminder.
Admin: email or document received → information extracted → system updated → task created → customer notified.
Management: disconnected spreadsheets and tools → connected data → live dashboard → automatic reporting.
Systems We Work With
Google Workspace · Microsoft 365 · Make · HubSpot · Squarespace · Python
From connecting everyday business tools to developing tailored Python solutions, we choose the technology that best fits your existing systems, budget and goals.
Stay Inverness: Lower Costs, Connected Operations
Stay Inverness estimates savings of £2,500–£3,000 per month compared with its previous management arrangement, which charged 20%. The new approach combines lower-cost management with connected operational workflows.
💷 Estimated Monthly Saving
Approximately £2,500–£3,000 compared with the previous 20% management-fee arrangement.
📨 Guest Communication
Booking acknowledgements, pre-arrival messages and self-check-in instructions are coordinated consistently.
🧹 Connected Operations
Cleaning notifications, maintenance issues, complaints and reporting are brought into clearer workflows.
✅ Human Oversight
Refunds, cancellations, damage charges and serious complaints remain subject to human approval.
Built by Someone Who Understands How Businesses Run
Highland Systems is led by Ewen Bradley, a software engineering student with management experience in the restaurant and beauty sectors and hands-on exposure to property and beauty businesses.
Ewen combines practical operational insight with experience across coding and automation platforms. His customer-service background shapes a straightforward, people-focused approach: understand the real problem, build the right system and support the people who use it.
Tell Ewen which process is costing your business time or money, and start with a practical conversation.